A tripod or a solid base is a must. The important thing is that your phone or camera of choice does not move while the video is being recorded.
If support for singles games is a priority for you, please give it a vote over on our roadmap
If your video needs to be trimmed, try using https://online-video-cutter.com/. If your video file size is too large, consider using your OS tools for cutting up videos (for example QuickTime on MacOS). The optimal video resolution is 1280x720.
Nope! GoPro, phone, DSLR. Any digital video camera that can record at more than 24 frames per second should be just fine.
Not yet. We're actively working on supporting singles games, but we can't quite do it yet. There needs to be 4 players in your video for it to be processed without error.
Any color! We've not had any issues tracking balls of various colors. If it seems like your video is having an issue, please get in touch at help@pb.vision or on Discord
Yes, the size limit is 3gb. If your video file size is too large, consider using your OS tools for reducing resolution or trimming un-needed footage.
360 degrees! As long as all 4 corners of the court are in the frame and the camera is high enough off the ground, your video should process successfully.
No, a game must be uploaded as a single video file for now - you would need to combine or stich multiple clips into a single game and ensure the resulting file is less than the size limit of 3gb.
It depends on our server load and the number of videos in the queue at any given time, but you should expect at least a few hours.